Terms and conditions
We invite you to read the conditions below carefully, and to print and/or save them on another durable medium of your choice. This site (hereinafter the "Site") is owned by La Quintessence S.r.l.s, with registered office in Bacoli (NA) at via Ottaviano Augusto 59, tax code and registration in the Naples Company Register no. 08469391216 VAT number REA Naples no. 960578 and is dedicated to retail sales to subjects identified by the data entered when completing the registration form (hereinafter referred to as the "Customer"). Quintessence S.r.l.s observes the distance selling law (Legislative Decree 185/99).
General conditions
These general conditions of sale are the only ones applicable and replace any other condition, unless written derogation.
The company La Quintessence S.r.l.s reserves the right to modify these general conditions of sale; it is necessary to read again before placing an order on the website www.esteticawuintessenza.com. These modifications will be immediately opposable to the Customer, starting from their diffusion and cannot be applied to previously concluded contracts. Quintessence S.r.l.s considers that, by confirming your order, the Customer has read and accepted these general conditions of sale without reservations. The methods of transport and payment are listed in detail in the relevant sections and are to be considered an integral and essential part of this contract. The methods of processing personal data (privacy) are listed in the relevant section and are also to be considered an integral part of this contract.
Site registration
Orders can only be placed after correct registration of the customer on the Site. By accepting the conditions through the order form, the Customer acknowledges and declares that he has read all the information provided during the purchase procedure and accepts the conditions in full. sales generals.
The contract stipulated between La Quintessence S.r.l.s and the Customer must be considered concluded when the order forwarded by the Customer reaches the databases of the Site.
How to purchase products
The Customer can only purchase the products available in the Site catalog at the time the order is placed, as described in the relative technical data sheets. The order cannot be placed if the products present are indicated as unavailable. In any case, the products on the Site are offered until their availability lasts. The image accompanying the product description sheets may not be perfectly representative of its characteristics but may differ in color and accessory elements present in the figure. The technical information to support the purchase of the products is provided directly by La Quintessence S.r.l.s and must be understood as generic information material.
Order acceptance
The order sent by the Customer will be binding for La Quintessence S.r.l.s only if the entire order procedure has been completed regularly and correctly without any highlighting of error messages from the Site.
Quintessence S.r.l.s is not liable for malfunctions caused by the data transmission network manager. Before proceeding with sending the order, the Customer can identify and correct any errors in entering personal data and/or addresses or number of products.
The Customer will receive confirmation of the order placed in his e-mail box with a summary of the products, the relative prices and the general and particular conditions applicable to the order itself.
Sales prices on the Site
All prices displayed on the Site are inclusive of VAT. They are net of transport costs and any discounts due to promotional codes.
Quintessence S.r.l.s reserves the right to make changes to the sale prices at any time and without notice of any kind.
Right of withdrawal and return of products
The Customer has the right to withdraw from this Contract, without any penalty and without the need to specify the reason, within ten working days starting from the day of receipt of the product by sending a request via the form on the returns management page or by sending of an email to the following address: hello@esteticaquintessenza.com.
The right of withdrawal is only permitted to the customer who is a "consumer" pursuant to and by effect of Legislative Decree 185/1999.
The Customer, who has exercised the right of withdrawal in the manner and within the terms referred to in the previous article, is required to return the "intact" asset as it was delivered and to return it within ten days of exercising the right of withdrawal with shipping costs at your expense.
When the Customer exercises the right to recess, the company La Quintessence S.r.l.s is required to return the amount received in payment for the products within ten working days following the shipment of the returned products by the Customer.
Payment security
Purchases made on the websiteesteticaquintessenza.com are safe and guaranteed.
Paying online by credit card is completely risk-free. Payment information is encrypted during transmission and handled directly by Shopify Payments. In no case will the company La Quintessence S.r.l.s be aware of the credit card number, nor will it process or store the data provided on its systems. The Company will only receive communication of the positive outcome of the transaction.
Security certificate
To ensure maximum security in purchases, information relating to payments transmitted via the Internet are encrypted by the SSL (Secure Socket Layer) protocol.
Terms of payment
The following payment methods are accepted:
Payment with PayPal service: it is a secure online payment system which requires the opening of an account with PayPal.
Payment by credit and debit card: Visa, MasterCard, PostePay, American Express, Visa Electron, other rechargeable credit cards are accepted.
Delivery
For deliveries to the address indicated by the Customer, La Quintessenza S.r.l.s uses the private carrier SDA or another express courier. Please refer to the specific section for further information.
Loyalty Points
To reward your purchases, we have created LOYALTY POINTS that allow you to accumulate points that can be used as discount vouchers for future purchases. Just enter your reserved area and you will be able to see your accumulated points in real time, which you can use on your next purchase.
Major force
Quintessence S.r.l.s will make all the necessary efforts to fulfill its obligations. However, the Company cannot be held responsible for delays or non-delivery caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural disasters and any other event which makes the production, transport or delivery of products impractical.
Competent Court
These Conditions of Sale are governed by Italian law. For anything not specifically indicated in these Conditions, reference is made to Legislative Decree 185/99 "implementation of directive 97/7 on the protection of consumers in respect of distance contracts". For any dispute concerning these Conditions or the sale of products, the Court of Naples will be competent.